The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to Designurway – Unit of CMN Elcarro Ventures Private Limited and the terms “You” /”Your” / “Yourself” refer to the users.
To avail certain services on our Websites, users are required to provide certain information for the registration process namely:–
a) your name, b) email address, c) sex, d) age, e) PIN code, f) credit card or debit card details g) medical records and history h) sexual orientation, i) biometric information, j) password, etc., and/or your occupation, interests, and the like. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience.
All required information is service dependent and we may use the above-said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services
Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.
To improve the responsiveness of the sites for our users, we may use “cookies”, or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user’s individual interests using the Identified Computer.
Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for our Personalized Horoscope). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.
Our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data — such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site, and let advertisers know the geographic locations from where our visitors come.
LINKS TO THE OTHER SITES
our policy discloses the privacy practices for our own website only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible in way for your use of such sites.
We share the sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances:
(a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or the prevention, detection, investigation including cyber incidents, or prosecution and punishment of offenses. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. These include internal reviews of our data collection, storage, and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.
Redressal Mechanism: Any complaints, abuse, or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to Jayanth Kumar G (“Grievance Officer”).
Mr. Jayanth Kumar G (Grievance Officer)
Designurway – Unit of CMN Elcarro ventures private limited
#191 , Suswani Towers , 3rd floor, B Block, 1st stage,
JP Nagar, Mysuru, Karnataka 570008
Refund and Cancellation Policy of Designurway : A Unit of CMN Elcarro Ventures Pvt. Ltd
Our focus is on complete customer satisfaction. On the occasion, on the off chance that you are disappointed with the administrations gave, we will discount back the cash, given the reasons are certifiable and demonstrated after the examination. Kindly read the fine prints of each arrangement before getting it, it gives all the insights regarding the administrations or the item you buy.
If there should arise an occurrence of disappointment from our administrations, clients have the freedom to drop their undertakings and solicitation a discount from us. Our Policy for the undoing and discount will be as per the following:
Cancellation (Applicable before service use)
If you are not satisfied with your purchase, please let us know.
our policy may include a refund though some restrictions apply. So please review the terms below.
1. You may request to cancel your service/product for a full refund, up to 24 hours from the date and time of purchase.
2. Cancellations made when the service/product is in the development phase will incur a cancellation fee of up to 50% on the overall project cost.
3. Cancellations made after the service/product has been developed and delivered will incur a cancellation fee of up to 80% on the overall project cost.
Once the cancellation is approved, your refund status will be updated in 5 working days.
Refund (Applicable after service use)
The refund process takes 5 working days to reflect on your account. Once the refund is initiated, you’ll be notified via SMS/Mail.
The payment will be made to your original payment method.
*Please note it can take a while for your bank to process the amount to your original payment method.